User Terms and Conditions
These Terms and Conditions explain the rules that apply when you use Spin Station. They set out the relationship between us and our users, covering account operation, eligibility, acceptable use, promotions, payments and how we handle disputes. We ask you to read them carefully before registering or using the site so you understand your obligations and our rights.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your password or let anyone else access your account. We may require account verification at any time - this can include identity checks and proof of address - and you agree to provide requested documents promptly. We may place temporary limits, restrict activity or suspend accounts where we suspect unauthorised access, payment issues or breaches of these terms.
Eligibility requirements
Access to the platform is limited to eligible users only. You must be of legal age in your jurisdiction and permitted to gamble where you are located. Only one account per person is allowed unless otherwise agreed. We reserve the right to refuse registration or close accounts that do not meet our eligibility standards or where identity cannot be verified.
Acceptable platform use
Use of the site is for lawful, personal entertainment only. You must not attempt to manipulate games, use software bots, create multiple accounts to exploit promotions, or otherwise act fraudulently. We monitor user activity and may take action - including withholding winnings and closing accounts - where abuse or suspicious behaviour is detected. You agree to comply with any reasonable requests from us for information relating to your account activity.
General bonus and promotion rules
Promotions and bonuses are subject to separate terms which form part of these Terms and Conditions. Each promotion will state its eligibility, any wagering requirements, applicable games, time limits and maximum bet rules. We may withdraw, vary or cancel offers at our discretion where required to prevent abuse, to comply with legal obligations, or for operational reasons. Bonus conditions must be satisfied before bonus funds become withdrawable.
Deposits and withdrawals
Deposits must be made using an accepted payment method in your name. We may apply deposit limits or set responsible gambling tools on request or where required. Withdrawals are processed after any necessary verification checks; these checks are standard and designed to protect customers and prevent fraud. We may also apply maximum or frequency limits to withdrawals.
Verification and withdrawal checks
Before processing certain withdrawals we may request identity documents, source of funds information or additional proof. Withdrawal processing times vary by method and may be delayed until verification is complete.
Dispute resolution
If you have a complaint about your account or a transaction please contact our support team. We will attempt to resolve disputes quickly and fairly. If we cannot resolve a complaint internally you may be directed to an appropriate independent dispute resolution service where one is available for your jurisdiction.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. We will publish the revised terms on the site and, where appropriate, notify you. Continued use of SpinStation after changes are published constitutes acceptance of the updated terms. You should review these terms regularly to stay informed about any changes.