Reach Out to Us
Spin Station customer services are here to help with account questions, verification, technical issues or general feedback. Our team at SpinStation aims to respond quickly and can assist with deposits, withdrawals, bonus queries and safer gambling tools, and help articles. Contact us via email, live chat or phone and we will guide you through any issue. For complex account matters we may ask for verification to keep your account secure and compliant with UK rules.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email; typical reply 24 hours) |
| General Enquiries | [email protected] (email; press and legal enquiries) |
| Affiliate Enquiries | [email protected] (email; partner sign-ups) |
| Phone | +44 20 7946 5821 (UK line; for urgent support) |
| Working Hours | Mon-Fri, 09:00-18:00 (GMT) |
Email Support
Email is the preferred contact method for detailed enquiries, account issues or where documents are required. Please send your message to [email protected] with a clear subject line and include up-to-date contact details, your account ID and any relevant attachments. Providing this information helps us resolve your request more quickly and avoids delays from follow-up clarification or verification.
Send Us a Message
Response Time
Contacting support at Spin Station is straightforward; most enquiries are answered within one business day. Complex issues such as KYC checks or payment investigations may take longer depending on their nature and the documents required. If you need an update, contact our team and SpinStation will keep you informed about progress and any expected delays.
Feedback
We’d love to hear your feedback, suggestions or ideas to improve the site. Tell us what worked and what could be clearer - every message is reviewed by our team and helps shape updates to features, games and support. Use the feedback form or email [email protected] and we’ll consider your comments carefully to improve your experience.