Spin Station Casino Privacy Policy

At Spin Station we take your privacy seriously. This page explains what personal and technical information we collect, how we use and protect it, and the choices you have about your data when using our UK-facing site. We aim to be clear about account data, player activity and third-party services that support our platform.

Types of data we collect

Personal data

When you register an account we collect personal information such as your name, date of birth, address, email and contact number. We also keep identity documents where required for verification, and any communication you send to our support team.

Technical data

Technical data includes IP address, device identifiers, browser and operating system details, location data and usage logs. This helps us deliver the service, detect fraud and keep accounts secure.

Transactional and activity data

We store transactional data such as deposits, withdrawals, wagers and balances, plus gameplay and account activity records. This information is used for payment processing, responsible gambling checks and dispute resolution.

How we use your information

Your data is used to create and operate your account, process payments, carry out identity and affordability checks, prevent fraud, and comply with legal obligations. We also use activity data to manage responsible gambling tools and to investigate security incidents. We do not use personal information for marketing unless you have given consent.

Data protection and storage

We store personal data securely and limit access to authorised staff and processors. Data retention periods vary by purpose and legal requirement; we retain data only as long as needed for the purpose collected or to meet regulatory obligations. We employ industry-standard security measures to protect account information and transactions and monitor for unauthorised access.

Cookies and tracking technologies

We use cookies and similar technologies to provide a functional site, remember preferences and analyse site usage. Some cookies are essential for login and payments, while others are for analytics. You can manage cookie settings via your browser or the site cookie controls, though disabling certain cookies may affect functionality.

User rights

You have the right to access the personal information we hold about you, request corrections, and ask for deletion where applicable. You may also object to certain processing or request a restriction on processing. To exercise these rights contact our privacy team using the address below.

Access, correction and deletion

To request access, correction or deletion, please contact [email protected]. We will respond to verifiable requests and may require identity verification before fulfilling sensitive requests to protect accounts and prevent fraud.

Information sharing and third parties

We share data with service providers for payments, identity verification, IT hosting, and customer support. We may disclose information to legal authorities where required. All third-party partners act as processors and are required to keep data secure. For transparency, SpinStation also works with regulated payment and verification vendors to fulfil our services.

Privacy policy updates

We may update this policy to reflect changes in law or our services. Any significant changes will be posted on the site and, where appropriate, communicated to account holders. Please review this page regularly for the latest information.